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How to report your problem to EZVIZ Support Team?

If you are having problems with EZVIZ device, please send our technical support engineers an email with your problems and key information to include are:

1. Username or email/phone number associated with the EZVIZ account;

2. Product serial numbers;

3. App version and mobile phone model;

4. Issue description;

5. if possible screenshots or short video to explain the problem;


You can always reach us through the below contact information:

US & Canada

service@ezvizlife.com

Europe (ex. UK & Ireland)

support.eu@ezvizlife.com

Asia (ex. India)

support.asia@ezvizlife.com

India

support.india@ezvizlife.com

Australia and New Zealand

support.au@ezvizlife.com

Mexico

support.mx@ezvizlife.com

Latin America

support.latam@ezvizlife.com

Middle East and North Africa

support.mena@ezvizlife.com

Africa (ex. North Africa)

support.af@ezvizlife.com

Russia & CIS

support@ezviz.ru

UK & Ireland

support.uk@ezvizlife.com

Other Regions

support@ezvizlife.com